Shipping and returns
Shipping your package
Packages are generally dispatched on Wednesdays. They are shipped by MRW for Spain and Portugal and by DHL for the rest of the world. For the Canary Islands and certain other exceptions we send the packages by post.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all of your items in a single order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box dimensions are appropriate and your items are properly protected.